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HUM-0900 Employee Relations: Complaints

Description

Record of employee complaints and the steps taken to investigate, that do not result in disciplinary action. Includes: Log of complaints, correspondence regarding the complaint, record of any meetings that take place as a result. 

For records of disciplinary action, including those resulting from complaints see: HUM-0910 Employee Relations: Discipline Case Files

Retention Trigger

 Complaint resolved or escalated

Retention

 Trigger + 3 years

Responsible Unit(s)

 Human Resources

Source

  

Records System

 Hybrid

Citations

  

Record Authority

 VP Human Resources and Services

Disposition

 Secure destructionIf formal investigation or discipline is warranted, transfer to discipline case file

Records Arising from Activity

 Log of complaints, correspondence regarding the complaint, record of any meetings that take place as a result

Retention Rationale

  

Personal Information

 Yes

Vital Record

 No

Protection

 High