Eric Agius

As Chief Customer Officer with Rogers, Eric Agius is responsible for shaping a unified customer experience across all of Rogers’ channels and leading the company’s Customer Care organization. He heads the teams that oversee consumer and small-business customers for Rogers, Fido, chatr, and Cityfone, as well as the Billing Experience and Credit Operation.
Eric joined Rogers in 2016 as Senior Vice-President of Consumer Channels. He has more than 25 years of deep customer-service industry knowledge, having honed his leadership acumen, keen business insights and strong operational experience at Rogers and in previous roles such as:
- General Manager and Senior Vice-President of Carter’s Canada
- Chief Executive Officer and President of LG Canada
- President and General Manager (GM) of Nike Canada
- President and GM of Nike Chile and Bolivia
He has worked closely with various charitable and non-profit organizations close to his heart, having sat on the Board of Directors for Make-A-Wish Canada, Covenant House, the Ontario Science Centre and The Raptors Foundation. His family has also been involved in raising money for the Odette Cancer Centre at Sunnybrook Hospital.
Originally from Toronto, Ontario, Eric holds a Bachelor of Arts from McMaster University in Hamilton, Ontario.