ITS-0220 Asset Management: Repair and Service
Description |
Consists of records related to repair and service requests from students, faculty and staff. Includes requests for assistance with hardware and software, logs of actions, correspondence with users. |
Retention Trigger |
Disposition of asset |
Retention |
Trigger + 1 year |
Responsible Unit(s) |
IT Services Durham College IT |
Source |
Submitted by user |
Records System |
Heat; Email |
Citations |
|
Record Authority |
Associate Provost |
Disposition |
Secure destruction |
Records Arising from Activity |
|
Retention Rationale |
Intended to provide a complete history of repair and service requests related to a particular asset until its disposition. There is a parallel obligation - much larger in size - on the part of Durham College IT Shared Services, to whom most of our IT Services are outsourced. |
Personal Information |
No |
Vital Record |
No |
Protection |
Medium |
